Privacy Policy

Effective Date: February 21, 2026

GIGGUYZ SERVICES LLP ("GigGuyz", "we", "our", or "us") operates a premier automated B2B marketplace engineered to connect independent clients—including Caterers, Event Planners, and Film Producers—with a verified, on-demand workforce. We are fundamentally committed to data transparency and operational integrity. This policy outlines how we collect, utilize, and safeguard your data across the GigGuyz Ecosystem (Client App, Partner App, and Web Platform).

1. Information We Collect

To foster a secure ecosystem, prevent fraudulent activity, and ensure seamless gig execution, we collect the following categorized data:

• Identity & KYC Data: We collect government-issued credentials (Aadhaar for individual Partners, GST/CIN for corporate Clients) to rigorously verify identities, enforce legal compliance, and eliminate unverified profiles from the workforce pool.
• Geographic Location Data (GPS): For Partners, we actively process real-time spatial data during active shift hours. This validates physical venue attendance, powers our absent-claim logic, and protects Clients from attendance fraud.
• Communication Data: Phone numbers and email addresses are maintained for account security. Necessary contact details are temporarily bridged between matched Clients and Partners to coordinate transport routing and on-site logistics.
• Financial Routing Data: Bank account metrics and UPI addresses are securely stored to process automated platform billing and facilitate accurate Partner payouts.

2. How We Utilize Your Data

Your information is deployed exclusively to power the core functionalities of the GigGuyz platform, including:

• Streamlining gate access and on-site identity verification for event venues.
• Generating non-repudiable digital contracts and transparent tax invoices.
• Calculating and processing exact B2B platform commissions and worker remittances.
• Dispatching real-time transactional alerts for shift updates, transport scheduling, and payment confirmations.

3. Integrated Third-Party Infrastructure

We leverage industry-leading, compliant third-party architectures to fortify our services. By engaging with the GigGuyz ecosystem, you acknowledge our use of the following trusted partners:

• DigiBoost (by Surepass): Integrated via SDK for real-time, automated Aadhaar and corporate KYC verification.
• Razorpay: Deployed as our secure payment gateway to manage B2B settlements and routing.
• AWS (Amazon Web Services): Utilized for encrypted cloud hosting and highly secure document infrastructure (e.g., ID proofs and invoices).
• Twilio & WhatsApp API: Used to deliver critical, low-latency gig notifications and operational communications.

4. Data Sharing & Transparency Protocol

GigGuyz strictly prohibits the sale of user data. We engage in minimal, operational data sharing—transmitting only mission-critical details (such as verified name and contact info) to the specific counterparty you are matched with for a confirmed shift, strictly to facilitate successful execution.

5. Security & Data Retention

All transmitted data is shielded via industry-standard cryptographic encryption. We retain operational data only for the lifecycle necessary to fulfill the services outlined in this agreement, or as strictly mandated by Indian financial and regulatory authorities.

6. Contact & Legal Inquiries

For questions regarding our data processing framework or to exercise your digital privacy rights, please direct inquiries to our Data Protection compliance team:

• Entity: GIGGUYZ SERVICES LLP
• Email: gigguyz25@gmail.com